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OCI : Management Agent Status Reporting As Silent (Doc ID 2729173.1)

Last updated on NOVEMBER 16, 2020

Applies to:

OCI Management Agent Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Management Agent was deployed correctly in OCI (Oracle Cloud Infrastructure)
The agent status shows as Active (running) in the command line. Verified this from the "sudo systemctl status mgmt_agent" command output.

On the OCI Console, the agent is shown as "SILENT"

All the pre-reqs are configured as per the document:
https://docs.cloud.oracle.com/en-us/iaas/management-agents/doc/perform-prerequisites-deploying-management-agents.html#GUID-EFD288F4-55C4-4DEF-900D-0DEAA24360A2

Cause

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In this Document
Symptoms
Cause
Solution


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