Incentive Rules and Incentive Rule Attribute Values Object Export Job Getting Failed In Export Management (Doc ID 2731437.1)

Last updated on JUNE 22, 2022

Applies to:

Symptoms

On : 11.13.20.07.0 version, Classification

Incentive Rules, Incentive Rule Attribute Values object export job getting failed in Export Management

Want to export the Credit and Classification rules using Export Management.
When created export jobs for both Incentive Rule and Incentive Rule Attribute Value objects, the job failed with the following error.



ERROR
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ERROR,oracle.apps.fnd.applcore.oaext.model.OAApplicationModuleImpl cannot be cast to oracle.apps.crmCommon.core.publicModel.CRMApplicationModuleImpl
ERROR,StandardExportStagingTableScheduler unsuccessful async response Exception in prepareStagingData with error message : oracle.apps.fnd.applcore.oaext.model.OAApplicationModuleImpl cannot be cast to oracle.apps.crmCommon.core.publicModel.CRMApplicationModuleImpl , Cause : null
ERROR,ExecutionErrorException while submitting request for StandardExportObjectScheduler
oracle.as.scheduler.ExecutionErrorException: ERROR:ESS-07033 Job logic indicated a system error occurred while executing an asynchronous java job for request 10175575. Job error is:
  
  ERROR,ExecutionErrorException while submitting request for StandardExportObjectLevelCoOrdinator
oracle.as.scheduler.ExecutionErrorException: ERROR:ERROR:ESS-07033 Job logic indicated a system error occurred while executing an asynchronous java job for request 10175575. Job error is:
  
  


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Mapping in Export Management
2. Export the Credit and Classification rules using Export Management
3. Getting Error

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Export the details

Cause

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