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PRC:PO: Error Action Details Are Not Available Because The Approval Process Is Being Prepared. Try Again Later (Doc ID 2731578.1)

Last updated on DECEMBER 07, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to review the approval details for change orders, the following error occurs.

ERROR
-----------------------
ERROR - Action details are not available because the approval process is being prepared. Try again later

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Change Order for a purchase order
2. Submit for approval
3. Observe error

BUSINESS IMPACT
-----------------------
Due to this issue change orders can´t be approved

Changes

 Customization was done to Order Approval process

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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