Unable To Open 'Inquire On Detail Balances' UI
(Doc ID 2731747.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, GL Reports & Inquire Screens
When attempting to Open 'Inquire on Detail Balances' UI. It's giving error message.
All other Inquire tasks are opening like Inquire on Journal Lines etc
ERROR
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ADFC-10001: cannot instantiate class 'oracle.apps.financials.generalLedger.Inquiry.balances.ui.bean.ESSDetBalancesBean'
JBO-27122: SQL error during statement preparation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Period Close
2. Task: Inquire on Detail Balances
3. error seen
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access Inquire on Detail Balances.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |