FA: SCM: OM: Manual Price Adjustments are not Applied when Creating Referenced Return Orders (RMAs) Using the - salesOrdersForOrderHub - REST API
(Doc ID 2732757.1)
Last updated on AUGUST 09, 2024
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
Reference Return Orders (RMAs) with Manual Price Adjustments are not being created when they are imported using the - salesOrdersForOrderHub - REST API.
The original Order was submitted with - Freeze Flag = True - using the - salesOrdersForOrderHub - REST API.
The - salesOrdersForOrderHub - REST API - was invoked to create Return Orders, two cases were tested.
1. Freeze Flag = False. Manual Price Adjustments are included in the payload - RMA is NOT created.
2. Freeze Flag = False. Manual Price Adjustments are NOT included in the payload - RMA is created.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |