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FA: SCM: OM: Manual Price Adjustments are not Applied when Creating Referenced Return Orders (RMAs) Using the - salesOrdersForOrderHub - REST API (Doc ID 2732757.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Reference Return Orders (RMAs) with Manual Price Adjustments are not being created when they are imported using the - salesOrdersForOrderHub - REST API.

The original Order was submitted with - Freeze Flag = True - using the - salesOrdersForOrderHub - REST API.

The - salesOrdersForOrderHub - REST API - was invoked to create Return Orders, two cases were tested.

1. Freeze Flag = False. Manual Price Adjustments are included in the payload - RMA is NOT created.
2. Freeze Flag = False. Manual Price Adjustments are NOT included in the payload - RMA is created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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