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FA: SCM: Pricing: Order Created Using WebServices Priced Incorrectly - Service Mapping is Extended and Price Calculation depends on Attributes set by OM Extension (Doc ID 2733662.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Pricing - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

Order lines are priced incorrectly if the customer has extended the pricing service mapping and has deployed OM extension to set any of the attributes which are participating in the pricing calculation.

Note: The issue would happen only when the orders are imported using a web service.

Changes

1. Import an Order using WebService
2. Price Calculation depends upon attribute set by OM Extension (Eg. EFF)
3. Pricing Service mapping is Extended to pick attribute value
4. Price does not get changed based on Pricing mapping 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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