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While Creating New Agent, In Agent Actions - Data Type Association, Action Are Not Showing Any Values (Doc ID 2734602.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

While Creating new Agent - Say with Agent Type - SHIPMENT

Dropdowns - Data Type Association, Action are not showing any values.

EXPECTED BEHAVIOR
-----------------------
Expect that Agent Actions should be populated with Values for SHIPMENT Agent Type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to Business Process Automation > Agents and Milestones > Automation Agent.
2) Create New Agent - Say - SAB_SHIPMENT_AGENT
3) Select 'Agent Type' - SHIPMENT
4) In 'View/Enter Actions' -> Click 'Add Action'
5) The resultant page is not showing any values in below Dropdowns

Data Type Association
Action

But if user Select Agent Type - Say - ORDER RELEASE - the Dropdowns are showing values.

Cause

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In this Document
Symptoms
Cause
Solution
References


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