Not Able To Receive Serial Numbers in an Organization
(Doc ID 2734641.1)
Last updated on JULY 26, 2022
Applies to:
Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Inventory
Not able to receive serial numbers for an organization.
ERROR
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The serial number XXXX is not valid for transaction source type Account Alias and transaction action Receipt into stores
STEPS
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The issue can be reproduced at will with the following steps:
1.Created PO and ASN with serial numbers.
2.User did put away using wrong serial numbers.
3. Now, unable to receive the items with correct serial numbers.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to receive SKU's with correct serial numbers in to the system
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |