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Not Able To Receive Serial Numbers in an Organization (Doc ID 2734641.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Inventory

Not able to receive serial numbers for an organization.

ERROR
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The serial number XXXX is not valid for transaction source type Account Alias and transaction action Receipt into stores

STEPS
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The issue can be reproduced at will with the following steps:
1.Created PO and ASN with serial numbers.
2.User did put away using wrong serial numbers.
3. Now, unable to receive the items with correct serial numbers.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to receive SKU's with correct serial numbers in to the system

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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