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Why Are Numbers Counts Different Between Interactive Dashboard Reports Vs A Filters? (Doc ID 2735017.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.

Goal

Why Are Numbers Counts Different Between Interactive Dashboard (ID) Reports Vs A Filters?

Ran a filter to determine how many opens, clicks, etc. occurred in a campaign. Compared Filter numbers results to ID Reports and see different numbers.

Solution

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Goal
Solution


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