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When Answered a call, Call states remains in "Connecting" (Doc ID 2735062.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Live Experience - Version N/A and later
Information in this document applies to any platform.

Symptoms


All Agents are receiving incoming call notification.

But when call is answered it is remaining in connecting and gets disconnected with out establishing the Call.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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