My Oracle Support Banner

When Creating WAF Policy for OCE, The Following Error Occurs: "Encountered an unexpected error - reload the page or contact customer support" (Doc ID 2735230.1)

Last updated on JUNE 07, 2024

Applies to:

Content and Experience Cloud Service - Version 20.1.2 and later
Content and Experience Cloud - Version 20.4.1 and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Information in this document applies to any platform.

Symptoms

When trying to create a WAF policy the following error occurs:

"Encountered an unexpected error - reload the page or contact customer support"



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Administering Oracle Content and Experience
 Understand Your Deployment Architecture Options > Create WAF Policy


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.