My Oracle Support Banner

PRC:SSP: Edit Punchout Catalog: Test Connection Fails With Error 701. Request Payload Shows Empty/Blank From Identity Values (Doc ID 2735348.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version and later
Oracle Fusion Self Service Procurement - Version and later
Information in this document applies to any platform.


Create Catalog Punchout
Unable to authenticate with specific supplier.

Supplier hosts the catalog
Needs to authenticate a payload with payload with From Identity
In from Identity, NetworkId and value need to be passed so the authentication passes.

In create punchout the customer populated
Buyer Company Identification
*Domain networkid
*Identity networkid value

but  Request Payload shows From Identity tags are all empty.

Wrapper Exception Type LOGIN_FAILURE

The issue can be reproduced at will with the following steps:
1. Set up Punchout as follows
Direct cXML supplier punchout
Punchout URL <supplier url>

Populate Punchout Definition (Supplier Information )
Supplier Site
*Supplier Name
Supplier ID
*Punchout URL

Populate Buyer Company Information
Buyer Company Identification


Press Test connection

Error 701

Review log/From tags are empty.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.