Delay in Order Submit Webhook Triggering and Reflecting in ICS
(Doc ID 2735782.1)
Last updated on DECEMBER 11, 2020
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
Once the Order Submitted from OCC it's taking around 6~7m to reflect in ICS.
STEPS to REPRODUCE
The issue can be reproduced at will with the following steps:
1) Navigate to Store URL
2) Add some products and checkout
3) Update Shipping address / shipping method / payment info
4) Place Order
5) Check at ICS end if the placed order reflecting.
Can see a delay of around 6~7m to see the placed order details at ICS.
Cause
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In this Document
Symptoms |
Cause |
Solution |