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Item Creation and Modification Messages are not Getting Published From RMS (Doc ID 2736153.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

Item creation and modification messages are not getting published in RMS and the below error could be noted in the adapter logs.


Error: Client received SOAP Fault from server: Security token failed to validate. weblogic.xml.crypto.wss.SecurityTokenValidateResult@71880f84[status: false][msg UNT Error:Message older than allowed MessageAge

Steps to reproduce:
-------------------
1. Create an item and approve it.
2. Note the messages remain in ITEM_MFQUEUE table and the item Create and /mod messages are not getting published.

Cause

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In this Document
Symptoms
Cause
Solution
References


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