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User With Customer Service Representative Role/Service Manager Unable To Edit Own Contact (Doc ID 2736214.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

Qn1:On : 11.13.20.07.0 version, Accounts, Contacts, Households

Why is the user with Customer Service Representative / Service Manager role unable to edit a contact created by himself?
 

Solution

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In this Document
Goal
Solution
References


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