My Oracle Support Banner

FA: SCM: OM: Return Order (RMA) Creation Fails With: The value xxxxxx given for attribute BILL_TO_ACCOUNT_CONTACT_POINT_ID which is dependent on attribute BILL_TO_ACCOUNT_CONTACT_ID with value xxxxxxx is invalid. (Doc ID 2737285.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Return Order (RMA) creation fails with:

The value xxxxxx given for attribute BILL_TO_ACCOUNT_CONTACT_POINT_ID which is dependent on attribute BILL_TO_ACCOUNT_CONTACT_ID with value xxxxxxx is invalid.
The value xxxxxx given for attribute Bill-to Customer which dependent on attribute Bill-to Contact with value xxxxxx is invalid.

An error is reported when submitting a Return Order (RMA) which is created from an Order - the RMA is a referenced RMA.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.