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Fusion Benefits: Unable To Denroll From A Plan And Enroll Into Another Plan When Using HDL (Doc ID 2738764.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

Facing errors while de-enrolling from 1 plan and enrolling into other plan when loading the data with HDL.

“The message is Error occurred processing election information. Error Message is -- ORA-20001: You selected too many plans for this plan type. You can select up to 1 plans. Details: The plan type is Medical (Retiree). You selected 2 plans..”

This is a restriction set in the Benefits plan type configuration.

However, when performing the same actions from the Benefits UI, the error message is not received.
 

Solution

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In this Document
Goal
Solution
References


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