Redline Is Not Showing Up On The Second Line Of CO For Item Class Change . (Doc ID 2739087.1)

Last updated on JULY 26, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Redline is not showing up on the second line of CO for item class change .


We have come across one issue when the item class of items are changed and they progress as part of same CO.

1. Item class of one item is changed from Web Only to Article and CO is raised. This CO is in Draft status.
2. Now, for another item, Item Class is changed from Web Only to Combo Kits and CO is triggered. This change line is added to the existing draft CO created for first line.
3. During item class change, the rules get triggered to populate some default values for that particular item class based on rules.
4. The values for the same attributes are getting changed for both the change order lines. On the first change order line, redlines show up for the changed values but on the second change order line, redlines do not show up even though there are changes in values.

 

EXPECTED BEHAVIOR
-----------------------
Redlines should be visible for both the line changes. It is visible only for the first line. If the second line item is saved in a different CO, then Redlines are visible .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an item
2. change the Item class , CO rule is triggered which will change EFF attributes
3. save it to change order, Now CO is in Draft status
4. Open other Item , Change the item class. CO rule is triggered and EFF attributes are visible.
5. Save it to existing Co, and provide the same CO number provided in step3.
6. CO is progressed to interim approval . Item on first change order line is opened from notification. The redlines are showing up on the values populated in EFF
7. When the item on the second change order line is opened, the redlines/values don't show up for the values populated for EFF attributes.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.