My Oracle Support Banner

Fusion Benefits: Rate overrides causing issue for life event evaluation (Doc ID 2739896.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms



When attempting to evaluate Salary Change LE,
the following error occurs.

ERROR
-----------------------
There was a problem saving the elections because another enrollment exists in the same element that this enrollment uses. (BEN-991105)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Evaluate Salary Change LE
2. Open LE will be backout
3. Error is displayed


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.