My Oracle Support Banner

Users are Unable to Class Or Department Level Offers (Doc ID 2741214.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to create Department level promotion.


Steps to reproduce: 

1.Open PCS application.
2.Create a Promotion Group and add offers.
3.select any template.
4. Add item level all department, department, supplier or Brands.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.