My Oracle Support Banner

FA: SCM: GOP: Item Availability Query Returns: Web Service has not returned Item Availability Information. (Doc ID 2741822.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Fusion Global Order Promising Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

The Order Promising - Item Availability - query returns a message:

Web Service has not returned Item Availability Information.

This issue can be reproduced:

1. Navigate to Global Order Promising Workbench
2. Select - Open
3. Search for - Item Availability
4. Open this.
5. Enter Item and provide a date.
6. The Search returns - Web Service has not returned Item Availability Information.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.