Billing Accounting Events Are Not Processed When Imported For Return Lines
(Doc ID 2742911.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Revenue Management Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Billing Accounting events are not processed
Noticing some of the RMCS Billing lines are not creating the account entries.
Billing lines uploaded are being PROCESSED, but the corresponding accounting events are not getting created.
EXPECTED BEHAVIOR
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Accounting entries corresponded to billing events are not getting processed
STEPS
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The issue can be reproduced at will with the following steps:
1.Create a contract
2. Import billing lines
3. Create accounting
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see accounting events of billing lines
Cause
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In this Document
Symptoms |
Cause |
Solution |