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Contract Asset Balance Is Not Written Off Through Residual Account Balance Clearing (Doc ID 2742922.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Contract asset balance is not written off through Residual Account Balance Clearing. System is only creating the offset entry for Discount line due to which the Journal is not balance and entry is erroring out

ERROR
-----------------------
The subledger journal entry doesn't balance in the entered currency.

Cause

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In this Document
Symptoms
Cause
Solution


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