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Loading Eps View That Contains Hierarchical Grouping Fails With "Unable to load data. Unknown error, please contact your System Administrator." (Doc ID 2743474.1)

Last updated on JANUARY 27, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.10 and later
Information in this document applies to any platform.

Symptoms

If an EPS view contains at least 1 UDF and uses a Hierarchical grouping at a specific grouping interval/level, the /rest/projects/gridData/load rest call can fail with a java.lang.IndexOutOfBoundsException exception.

End user receives "Unable to load data. Unknown error, please contact your System Administrator."

Error

TIMESTAMP <P6 Web> <ERROR> <InternalErrorResponseExceptionMapper>
</rest/projects/gridData/load (User Id: 91 DB Id: 1)> <Index: 61, Size: 61>
java.lang.IndexOutOfBoundsException: Index: 61, Size: 61
Java.lang.IndexOutOfBoundsException: Index: 61, Size: 61
at java.util.ArrayList.rangeCheck(ArrayList.java:659)
at java.util.ArrayList.get(ArrayList.java:435)
at com.primavera.rest.common.pmapp.grouping.project.SimpleTree.getChildAt(SimpleTree.java:43)
at com.primavera.rest.common.pmapp.grouping.project.ProjectLwfGroupingHelper.createBandBO(ProjectLwfGroupingHelper.java:223)
at com.primavera.rest.common.pmapp.grouping.project.ProjectLwfGroupingHelper.createBandBO(ProjectLwfGroupingHelper.java:232)
at com.primavera.rest.common.pmapp.grouping.project.ProjectLwfGroupingHelper.groupAndRollup(ProjectLwfGroupingHelper.java:164)
at com.primavera.rest.service.projects.ProjectsServiceImpl.loadGridData(ProjectsServiceImpl.java:247)
atcom.primavera.rest.resources.projects.ProjectsResource.loadGridData(ProjectsResource.java:89)

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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