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Location Validation Fails With "Cannot validate the given address" For China, South Korea & Japan (Doc ID 2743796.1)

Last updated on JANUARY 13, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.


When attempting to validate the location using a External Distance Engine (Spatial), the following error occurs.

This error occurs Only for Japan , Korea and China & works fine for India Locations

The issue can be reproduced at will with the following steps:
1. Shipment Management>>Location>>Validate Location
2. Above Error occurs


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