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Error When Logging Into Financial Consolidation & Close Cloud Service (FCCS) Via Smart View: "Invalid Credentials" (Doc ID 2743902.1)

Last updated on OCTOBER 19, 2022

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A to N/A [Release 11.1]
Information in this document applies to any platform.

Symptoms

One user can login to the FCCS UI but they receive an "invalid credentials" message when connecting to the same pod in Excel via Smart View.

Changes

Single Sign-On (SSO) was recently enabled within the environment.

Cause

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