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Measurements Are Not Retrieved Base On The Measurement Description (Doc ID 2744451.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Utilities Customer Cloud Service - Version 20B and later
Information in this document applies to any platform.

Goal

Measurements are not retrieved base on the Measurement Description

When creating a Bill using Schedule as Billing Option, the system is retrieving measurements base on the Bill Cycle schedule instead of using the Measurement Cycle schedule.

Documentation indicates that we should be retrieving the measurements base on the schedule related to the measurement cycle defined on the SP. However, it is using the billing period defined by the scheduled for the Bill Cycle defined on the account. As for example, accounts with multiple Premises across different Measurement Cycles.

The implications of this include incorrect calculation of consumption and related charges.
 

Solution

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In this Document
Goal
Solution
References


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