Fusion Absence Management: Regular Hours and Absence Hours Are Getting Merge as Absence Hours in Payroll (Doc ID 2745098.1)

Last updated on OCTOBER 19, 2023

Applies to:

Symptoms

On : 11.13.20.10.0 version, Global Payroll

ACTUAL BEHAVIOR
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Regular hours and Absence Hours are getting merge as Absence hours in Payroll
Whenever an employee applies two different types of Absences on same day through time card, the hours are getting pushed as Absence hour in Payroll when run the Load Time Batch Process, even though the regular hours exists in that time card period.

EXPECTED BEHAVIOR
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Hours for Absences and Regular Hours should not merge

STEPS
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The issue can be reproduced at will with the following steps:
1.Marked Absence and Regular hours in time card
2.Ran the Load Time Card Batch
3.Calculate Payroll
4.Payroll Activity Report

Example:
When checking the gross pay in statement of earning result, the Regular hours 16 are getting merged with Sick-Family 21.
Employee quoted 16 hours as regular in time card, but in Payroll the 16 hours of regular are calculated as zero and the same hours were calculated as Sick pay entitlement hours as 37. Ideally it should be 21 as sick and 16 of salary wages hours.

Cause

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