Error "Error for policy model <DEPLOYMENT_NAME>:<X> - Error parsing response from data service Deployment: <DEPLOYMENT_NAME>:<X> OPA-DATA-108" When Submitting Interview
(Doc ID 2747407.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and laterOracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.01.0 to 11.13.22.01.0 [Release 1.0]
Information in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, CX Integration
Errors encountered when a Submit button is clicked in an Intelligent Advisor interview
ERROR
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An error occurred while trying to process the request.
To get more help, enter into contact with the assistance service.
In Intelligence Advisor log, the following error shows: OPA-DATA-108
Error for policy model <DEPLOYMENT_NAME>:<X> - Error parsing response from data service Deployment: <DEPLOYMENT_NAME>:<X>
The interview should run and when submitted, it should create a Lead in CX Sales.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run the interview
2. Answer the questions
3. Click in Submit
Error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |