Search For Multiple Items Is Not Working As Expected (Doc ID 2747489.1)

Last updated on MAY 25, 2022

Applies to:

Goal

User indicated that after 20D upgrade, Search for multiple items is not working as expected.

Search for Multiple Items won't return any results. Although, search for one item is still working.

This note addresses the issue to how to fix the Search for multiple items to work as expected in PDH.

This issue can be reproduced at will by the following steps:
1. Go to Product Management > Product Information Management > Click Search icon > Click Search Multiple Items
2. Enter more than one item number (each line has one item number in the search box)
3. Click Search. No result is returned.
 

Solution

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