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OMC: Application Performance Monitoring: Installed Agent Fails to Display with Logged Error: *SEVERE* Failed to get container information character in hostname at index 16:* (Doc ID 2748494.1)

Last updated on MAY 24, 2023

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

An Oracle Management Cloud (OMC) Agent was installed for Application Performance Monitoring (APM) as described in this reference:


The APM Agent it is not available in the OMC console after installation is complete:



The $DESTINATION/apmagent/logs/<application server name> logs show the follwoing error:

*SEVERE* Failed to get container information character in hostname at index 16:*

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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