My Oracle Support Banner

"Join At" Displayed In Participants Of Engagements Function (Doc ID 2749260.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service
Information in this document applies to any platform.


On : LX latest version.

About Join At displayed in Participants of Engagements function

What is displayed in Join At of Participants of Engagements function?
-Is it the time (seconds) from the incoming call from the customer to the answer?
-Is it the date and time when the response started?

This is a confirmation because there were two patterns in which this item was displayed in "date, hour, minute, second" and in "seconds".


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.