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"Join At" Displayed In Participants Of Engagements Function (Doc ID 2749260.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service
Information in this document applies to any platform.

Goal

On : LX latest version.

About Join At displayed in Participants of Engagements function

What is displayed in Join At of Participants of Engagements function?
-Is it the time (seconds) from the incoming call from the customer to the answer?
-Is it the date and time when the response started?

This is a confirmation because there were two patterns in which this item was displayed in "date, hour, minute, second" and in "seconds".
 

Solution

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In this Document
Goal
Solution
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