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Enterprise Performance Management (EPM) Cloud – New User's Welcome Email Does Not Contain Temporary Password (Doc ID 2750275.1)

Last updated on AUGUST 04, 2022

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A and later
Oracle Planning and Budgeting Cloud Service - Version N/A and later
Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Oracle Account Reconciliation Cloud Service - Version N/A and later
Oracle Tax Reporting Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When new users are added in My Services, their Welcome email does not include the temporary password. Additionally administrators do not have the option to Reset Password/Unlock Account for the user in My Services, the administrators only have the options for Modify, Manage Roles, and Remove.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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