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OCI Identity Cloud Service (IDCS) - General Check Points when IDCS Notification E-mail was Not Received (Doc ID 2750806.1)

Last updated on JANUARY 09, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


This document describes general checkpoints when users don't receive IDCS E-mail Notifications despite performing the action to be notified. It's for notifications sent by IDCS, not for notifications sent by Oracle Cloud Infrastructure (OCI), My Services, or other cloud services. Please refer to the below document for the IDCS notification feature.

Administering Oracle Identity Cloud Service
- 12 Customize Oracle Identity Cloud Service Notifications

NOTE: This document is created based on IDCS version 21.1.1. There's a possibility of any changes in the future version.


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