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IDCS: General Check Points when IDCS Notification E-mail was Not Received (Doc ID 2750806.1)

Last updated on MARCH 03, 2021

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Goal

This document describes general check points when users don't receive IDCS E-mail Notification despite performing the action to be notified. It's for notifications sent by IDCS, not for notifications sent by Oracle Cloud Infrastructure (OCI), My Services or other cloud services. Please refer below document for the IDCS notification feature;

Administering Oracle Identity Cloud Service
- 12 Customize Oracle Identity Cloud Service Notifications

NOTE: This document is created based on IDCS version 21.1.1. There's a possibility of any changes in the future version.

Solution

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In this Document
Goal
Solution
References

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