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FA: SCM: OM: User Request For Lines Stuck In Processing Status After Edit And Scheduling Multiple Lines Using From Manage Fulfillment Lines Task in Order Management Workbench. (Doc ID 2751062.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When user tried to Edit action from "Manage Fulfillment Lines" Task for multiple lines which are in "Manual Scheduling Required" and "Scheduled", and then Schedule it, lines stuck in user request in 'Processing' status.

The issue can be reproduced by:

1. Navigate to Manage Fulfillment Lines and query Fulfillment lines.
2. Select multiple lines and click on Edit using Pencil Icon enabled.
3. Then Action > Schedule.

Cause

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In this Document
Symptoms
Cause
Solution
References


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