FA: SCM: OM: User Request For Lines Stuck In Processing Status After Edit And Scheduling Multiple Lines Using From Manage Fulfillment Lines Task in Order Management Workbench.
(Doc ID 2751062.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
When user tried to Edit action from "Manage Fulfillment Lines" Task for multiple lines which are in "Manual Scheduling Required" and "Scheduled", and then Schedule it, lines stuck in user request in 'Processing' status.
The issue can be reproduced by:
1. Navigate to Manage Fulfillment Lines and query Fulfillment lines.
2. Select multiple lines and click on Edit using Pencil Icon enabled.
3. Then Action > Schedule.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |