Cannot Enable HR Helpdesk In Offerings (Doc ID 2751446.1)

Last updated on JULY 19, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Cannot enable Helpdesk offering through following navigation

1. Go to My Enterprise > Offerings > Click Help Desk

Help desk status is unable but cannot check it to enable

2. Go to Setup and Maintenance > Offerings

Do not see Help Desk in drop down list

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In this Document

Symptoms

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