Credit Memo Generated Twice The Invoice Amount- Transfer Invoice To AR Rejects Indicating Invoice Lines Deleted From Receivable Integration Table (Doc ID 2752186.1)

Last updated on MAY 19, 2022

Applies to:

Symptoms

On : 11.13.20.10.0 version, Manage Contract Billing

Credit memo was generated twice the amount of the invoice to cancel. Transfer invoice to AR rejects with an error -

Error
The invoice wasn't accepted by Oracle Fusion Receivables because some or all of the invoice lines were deleted from the receivable invoice integration table.

Confirm that the option to delete transactions in Oracle Fusion Receivables is disabled for the contract business unit and then run the Transfer Invoice Details to Receivables process again. To ensure that the invoice is accepted in receivables, don't delete project contract invoice lines from the Manage AutoInvoice Lines workbook.

Steps To Reproduce

1. User has generated a credit memo for twice the amount of the invoice to cancel
2. That transactions goes to the status "Transfer rejected"
3. User takes that credit memo for later and keeps operating
4. User tries to cancel the invoice again
5. New credit memo is not being transferred

Cause

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