RMS Throws "Divisor Is Equal To Zero" Error when Trying to Close an Order
(Doc ID 2752225.1)
Last updated on JULY 25, 2022
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.1 and laterInformation in this document applies to any platform.
Symptoms
It is impossible to try to close a Purchase Order (PO) when you cancel the items and try to save. The application throws the ORA-01476 error.
Error
"ORA-01476: divisor is equal to zero returned by program unit ORDER_CALC_SQL.TOTAL_COST_RETAIL."
Steps to Reproduce
1. Try to cancel a PO.
2. Save changes.
3. Appears the Issue.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |