RMS Throws "Divisor Is Equal To Zero" Error when Trying to Close an Order
(Doc ID 2752225.1)
Last updated on FEBRUARY 19, 2021
Applies to:Oracle Retail Merchandising Foundation Cloud Service - Version 19.1 and later
Information in this document applies to any platform.
It is impossible to try to close a Purchase Order (PO) when you cancel the items and try to save. The application throws the ORA-01476 error.
"ORA-01476: divisor is equal to zero returned by program unit ORDER_CALC_SQL.TOTAL_COST_RETAIL."
Steps to Reproduce
1. Try to cancel a PO.
2. Save changes.
3. Appears the Issue.
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