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Error While Uploading Item Structure : The pack component of organization does not exist. (EGP-2776012) (Doc ID 2752696.1)

Last updated on SEPTEMBER 12, 2024

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload an Item Structure to product hub, the following error occurs:

Name:Primary, null - JBO-25017: New entity row of type PendingComponentEO cannot be created.
Item : null(null), null - The pack component COMPITEMXX1 of organization does not exist. (EGP-2776012)

The issue can be reproduced at will with the following steps:
1. Download and complete the Item Structure import template
2. Generate CSV and ZIP files
3. Upload file to UCM folder
4. Run Load Interface File for Import
5. Run Item Import process for the batch_id

Cause

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In this Document
Symptoms
Cause
Solution
References


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