Fusion Benefits Cloud:Employees Are Unable to See Any of Their Dependent/Beneficiaries In Self Service
(Doc ID 2754936.1)
Last updated on FEBRUARY 28, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.01.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Dependents are not available on the employee self-service page.
EXPECTED BEHAVIOR
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Expect to see the dependents on the employee self-service page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to ME
2. Benefits.
3. People To Cover.
Cause
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In this Document
Symptoms |
Cause |
Solution |