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Mobile Approval Fails with an Error [Could not perform Action: Approve There was an error during print. Please see print logs.] (Doc ID 2755380.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C Patch 5 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve quotes via mobile approvals, the following error occurs.

Could not perform Action: Approve
There was an error during print. Please see print logs.

This only occurs when there is a next approver to approve the quote. If this is a single approver approving the quote, no error is seen.

Changes

There are no noticeable changes to the environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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