Cancelation, Shipment Or Receipts Of Stock Order Fails In WMS After It's Been Waved
(Doc ID 2757167.1)
Last updated on MAY 01, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and laterOracle Retail Allocation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.
Symptoms
When canceling a stock order (allocation or transfer) after the Logfire WMS has waved - Stock Order, Shipment and Receipt messages are failing to integrate in WMS/RMS.
Steps to Reproduce:
1. Create Allocation and notice that it is integrated in Logfire WMS.
2. Wave the Allocation. Notice that USM/RMS is not notified of this process. [Enhancement request (IDEA) is logged for Logfire WMS].
Issue#1:
Cancel the Allocation - Notice it deletes the existing Allocation from RMS and delete message fails to integrate in WMS.
Issue#2:
Continue to ship and receive this Allocation and correspnding ASNOut and Receipt messages fail to integrate in RMS as Allocation does not exist.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |