Transaction Collected From AR Invoice Is Missing Quantity (Doc ID 2757186.1)

Last updated on MAY 07, 2024

Applies to:

Symptoms

Transactions collected from Accounts Receivable Invoices are not showing any Quantity value.

STEPS

1. Create AR Invoice with the inventory item and COMPLETE the invoice ( eg. Invoice Transaction Number = 67004 )
    Receivables > Billing > Create Transaction
         Transaction Source = Invoice
         Transaction Type = Invoice
         Transaction Date = 12/1/19
         Salesperson = Rep2
         Bill-to Name = AR Customer1
         Payment Terms = IMMEDIATE
         Invoice Details > Invoice Lines :
              Item = CV007_INV
              Description = CV007_INV Item Desc
              Quantity = 15
              Unit Price = 10
              Amount = 150.00

2. Setup and Maintenance > Sales : Incentives > Manage Incentive Selection Rules
       Select Import Type = Invoices
       Business Unit = IC Demo BU
       Rule Set Name = Invoice BU
       Applies If = All rules are true
           Rule Code = IC Demo BU Business Unit
           Rule Criteria :
                 Business Unit Equals IC Demo BU
                 Transaction Date After 1/1/19

3. Credits and Earnings > View Processes > Schedule New Processes > Import ERP Transactions
     Business Unit = IC Demo BU
     Source = Invoices
     Rule Set Name = Invoice BU
     From Date = 12/1/19
     To Date = 12/31/19

4. Run All Transaction Process ( which includes Collect Transactions )

5. View transaction via Manage Transactions ... see Quantity is blank

Cause

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