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Transaction Collected From AR Invoice Is Missing Quantity (Doc ID 2757186.1)

Last updated on MARCH 02, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Transactions collected from Accounts Receivable Invoices are not showing any Quantity value.

STEPS

1. Create AR Invoice with the inventory item and COMPLETE the invoice ( eg. Invoice Transaction Number = 67004 )
    Receivables > Billing > Create Transaction
         Transaction Source = Invoice
         Transaction Type = Invoice
         Transaction Date = 12/1/19
         Salesperson = Rep2
         Bill-to Name = AR Customer1
         Payment Terms = IMMEDIATE
         Invoice Details > Invoice Lines :
              Item = CV007_INV
              Description = CV007_INV Item Desc
              Quantity = 15
              Unit Price = 10
              Amount = 150.00

2. Setup and Maintenance > Sales : Incentives > Manage Incentive Selection Rules
       Select Import Type = Invoices
       Business Unit = IC Demo BU
       Rule Set Name = Invoice BU
       Applies If = All rules are true
           Rule Code = IC Demo BU Business Unit
           Rule Criteria :
                 Business Unit Equals IC Demo BU
                 Transaction Date After 1/1/19

3. Credits and Earnings > View Processes > Schedule New Processes > Import ERP Transactions
     Business Unit = IC Demo BU
     Source = Invoices
     Rule Set Name = Invoice BU
     From Date = 12/1/19
     To Date = 12/31/19

4. Run All Transaction Process ( which includes Collect Transactions )

5. View transaction via Manage Transactions ... see Quantity is blank

Cause

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In this Document
Symptoms
Cause
Solution

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