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Credit Notes Are On Hold For Invoices Within Tolerance (Doc ID 2757554.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

Credit notes associated to matched invoices remain on hold after running the batches.

Steps To Reproduce:
       

  1. Set IM_SUPPLIER_OPTIONS.HOLD_INVOICES set to Y & Tolerance value = 50.
  2. Create a Purchase Order (PO) for 1 item/qty 10, cost 10 each.
  3. Create Invoice for same item/qty 10, cost 110 each and invoice is Ready for Match status.
  4. Run reimautomatch & reimrollup Batches.
  5. Check documents - MRCHI is Match (within tolerance) & CRDNRQ is approved.
  6. Create CN for CNR.
  7. Run reimcreditnoteautomatch
  8. Execute Automatch, CNAutomatch, Rollup & Posting Batches.

       Noticed that CRDNT are still in HOLD status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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