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Auto-Resolution Is Not Working (Doc ID 2757831.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

Invoices are not getting matched though the difference is within the auto-resolution tolerance.

Steps To Recreate:

  1. Set up the line level tolerance and auto resolution tolerance and reason code selected for auto resolution.
  2. Create the invoice with a line level difference with in the auto resolution tolerance.
  3. Run the automatch Batch.
  4. The invoice is not getting matched though the difference is within the auto-resolution tolerance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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