RF:Item Inquiry Displays Wrong Data For Common Items Across Companies For Global Users
(Doc ID 2759011.1)
Last updated on MARCH 09, 2021
Applies to:Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.4 and later
Information in this document applies to any platform.
RF: Item Inquiry
RF: Item Inquiry - Wrong information displayed for Common items across companies for global users.
Suppose an item is common across Company 1-Facility 1 and Company 2-Facility 2. These are both child companies.
Common information includes item code and barcode. There is company specific information, such as cost.
The user has access to both of these companies.
In RF Item Inquiry, the user logs in and changes from Facility 1 to Facility 2, enters the item barcode (common item),
then the item information displayed is NOT from facility 2, but its from Facility 1.
Select Ctrl-L to find locations with active inventory for item. Also see data from Facility 1 instead of Facility 2.
The issue can be reproduced at will with the following steps:
1 Create Item 123 with barcode 123 in Company 1/Facility 1 and Company 2/Facility 2.
Create PA (putaway) type example ZoneFac1 in Company 1/Facility 1 and ZoneFac2 in Company 2/Facility 2..
Create active inventory in each company/facility.
2. Login as global user with access to both Company 1-Facility 1 and Company 2-Facility 2.
3. Go to screen RF: Item Inquiry which defaults to Facility 1 and parent company.
4. Select Ctrl-F to change facility to Facility 2.
5. Scan item 123
6. See Display:
PA Type: ZoneFac1
Item Length: 1
Item Width: 1
Item Height: 1
Expect to see ZoneFac2 because previously changed to Facility 2.
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