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Total Price In Configurator Is Incorrect When The Pricebook Selected Is Not The Default Pricebook (Doc ID 2760674.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C Patch 5 and later
Information in this document applies to any platform.

Symptoms

When using a non-base price book for a BOM configuration that should trigger an advanced pricing rule via a pricing engine, the pricing rule does not run on the BOM price leading to an incorrect bomPrice value based only on the non-base price book price for parts and making the Grand Total appear incorrect on the configuration UI. However, the Grand Total is correct based on the incorrect bomPrice supplied. This issue occurs in JET and legacy configuration UIs.

Changes

 The environment was upgraded to version 20C.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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