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Output Format Dropdown is Blank in P6 for Certain Report Templates (Doc ID 2760915.1)

Last updated on MAY 20, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12.1.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 20.12.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

When the user selects a specific report template, the Output Format dropdown on the Run Report window is blank and does not display a list of values for the Output Format.

The user can't select any values and therefore can't run the report.

EXPECTED BEHAVIOR
-----------------------

The user should be able to select an Output Format no matter what report and template is selected.

STEPS
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  1. Login to P6 Web
  2. Navigate to Reports tab
  3. Select a report and click Run
  4. Select the problematic Template
  5. Notice the Output Format dropdown does not display any values (this occurs for both File and Email Delivery Type)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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