Tracking Event Processed Using Rest API Does Not Trigger Agent Workflow (Doc ID 2761015.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Tracking event processed into OTM using Rest API does not trigger the Agent workflow configured on the associated Events.

This issue is only seen when Data is processed in Asynchronous mode (Parameter "respond-async" is included.

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In this Document

Symptoms

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