My Oracle Support Banner

Conversations Pane Never Launches OCE -User Not Able To See Comments (Doc ID 2762120.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

After recent updates to a user's profile, the user is not able to see Conversations related to content that the user should now have access to after the updates.  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.